Data Deletion
At Privé Perfumes Honduras, we use our WhatsApp, Instagram, Facebook Messenger, and other Meta services to provide customer service, help you find products, check availability, make purchases, and track your orders.
If you wish to request the deletion of your data associated with a conversation with Privé, you can do so by following these instructions.
How to request it
Send an email to info@priveperfumeshn.com with the subject Data Deletion Request.
Include the necessary information to identify your conversation:
- Your name, if you shared it with Privé.
- The channel you used: WhatsApp, Instagram, Facebook Messenger, or Facebook.
- Your phone number, Instagram username, or Facebook username.
- Order number or customer service reference, if applicable.
- A brief note indicating that you wish to delete your messaging or customer service data.
What we delete
After verifying your request, we will delete or anonymize the personal data associated with your conversation when legally and technically possible. This may include message history, contact data, identifiers received from Meta, and internal notes related to customer service.
Data we might retain
Some data may be retained when necessary for legal, accounting, tax, fraud prevention, security, dispute resolution, or order fulfillment purposes. In such cases, we will only retain the necessary information.
We will review your request and respond within a reasonable period, in accordance with applicable law.
